Privacy policy

PRIVACY POLICY

Last Updated: October 18, 2023

This website (the “Site”) is operated by Rally Cap LLC dba WeLobster (“WeLobster”, “we”, “our” or “us”) and this Privacy Policy provides you with information on our collection and use of your personal information shared with us through your use of this Site. 

  1. Direct Collection of Your Personal Information.

WeLobster may collect your personal information (such as your name, mailing address, email address, and phone number) when you directly provide it to us on the Site, for example, by contacting us through out “Contact Us” form, placing an order for products, or subscribed to our e-newsletter. Placing an order through our Site will require payment. We do not store your credit card information and instead use a third-party payment processor to process your credit card transactions. 

  1. Automatically Collected Information and Cookies.

We may automatically collect information about the device you use to access the Site, such as: your IP address, browser type, domain names, access times, and referring website addresses. This information is used for to aid in our business operations, to maintain quality, and to provide general statistics regarding use of our Site.

Our Site may use cookies to help you personalize your online experience. A “cookie” is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to your device and can only be read by a web server in the domain that issued the cookie to your device.

One of the primary purposes of cookies is to provide a convenience feature to save you time by telling the web server that your device has returned to a specific page. For example, a cookie helps WeLobster recall your specific information and preferences on subsequent visits to the Site. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the Site, the information you previously provided can be retrieved, so you can easily use the WeLobster features that you customized.

You can accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Site during your visit.

  1. Use of your Personal Information.

In general, WeLobster collects and uses your personal information to operate its Site and deliver the services you have requested. For example: 

  • When you subscribe to our e-newsletter, we will use the email address you provided to send you the e-newsletter you requested. 
  • When you provide payment and shipping information in connection with placing an order, we will use your information to fulfill that order.
  • When we automatically collect information through your use of the Site, including through cookies, we do so to determine what WeLobster services are the most popular. This data is used to deliver customized content and advertising within WeLobster to customers whose behavior indicates that they are interested in our products. 
  • We may also use your personal information to inform you of other products or services available from WeLobster, unless you have indicated to us that you do not wish to receive such information). Please see section 8 regarding your choices and right to opt out of our marketing messages.
  • We may also process your information to meet our compliance and regulatory duties, including, for example, to retain certain records.

Where permitted by applicable law, we may also use anonymous, de-identified, or aggregated information that does not reasonably identify you for any purpose.

  1. Disclosing Your Information with Third Parties.

We do not sell, rent, or lease its customer lists to third parties for their own marketing purposes. We may, however, share your data with others as described below:

  • With trusted service providers to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to WeLobster, and they are required to maintain the confidentiality of your information.
  • In connection with a corporate merger, consolidation, or restructuring, the sale of certain of our ownership interests or assets, or other corporate change, including (without limitation) during the course of any due diligence process.
  • To conform to the edicts of the law or comply with legal process served on WeLobster or the Site, such as to comply with a subpoena, bankruptcy proceedings, or similar legal process, or in response to other lawful requests by public authorities.
  • To protect and defend the rights or property of WeLobster.
  • To act under exigent circumstances to protect the personal safety of users of WeLobster or the public.

If we would like to use your personal information for any purposes other than those described, or as otherwise permitted under applicable law, we will obtain your prior consent.

  1. Hyperlinks.

This Site may contain hyperlinks to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our Site and to read the privacy policies of any other site that collects personally identifiable information.

  1. Security of Your Information.

We strive to take appropriate security measures to protect against unauthorized access to or alteration of your personal information. Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, you acknowledge that (a) there are security and privacy limitations inherent to the Internet which are beyond our control; and (b) security, integrity, and privacy of any and all information and data exchanged between you and WeLobster through this Site cannot be guaranteed.

  1. Children’s Information.

We do not knowingly collect personally identifiable information from children under the age of 13. Should we become aware that any personal data is stored regarding a child under 13, we will follow our internal processes to delete this information as soon as is reasonably possible.

  1. Your Choices and Rights.

With respect to the collection of your information, if you do not want your information collected, please do not submit it to us. If you have already submitted information and would like to review, correct, or remove it from our records, please contact us.

From time to time, we may contact you via email for the purpose of providing announcements, promotional offers, alerts, confirmations, surveys, or other general communications. If you would like to stop receiving marketing or promotional communications via email from WeLobster, you may opt out of such communications by clicking the UNSUBSCRIBE button in the email or by contacting us at the email address at the end of this Privacy Policy. Please note that some non-marketing communications are not subject to general opt-out, such as communications relating to sales transactions, software updates, and other support related information, patches, and fixes.

  1. Changes to this Privacy Policy.

We reserve the right to change this Privacy Policy from time to time. We will notify you about significant changes in the way we treat personal information in one or more of the following ways: by sending a notice to the primary email address specified in your account, by placing a prominent notice on our site, or by updating any privacy information on this page. Your continued use of the Site and services available through this Site after such modifications will constitute your (a) acknowledgment of the modified Privacy Policy, and (b) agreement to abide and be bound by that Privacy Policy.

  1. Contact Us.

For questions or comments regarding this Privacy Policy, please contact us at tyler@welobster.com.